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Shippings and refunds

 

Payment terms

The customer can pay through:
a. Credit Cards
b. Paypal
Beneficiary:
M.G.M. s.p.a. Via Trento e Trieste 112/c - 31050 Cavasagra di Vedelago (Treviso), Italia

 

Delivery and Courier Fees

All orders placed by the Customer and confirmed by M.G.M. s.p.a, will be shipped by Express Courier (national and international) to the Customer’s given shipping address. A shipment contribution fee, according to the country of shipment, will be applied to your order and it will be specified on the “Order Confirmation Form”.
Only once the full payment of the order has been registered by M.G.M. s.p.a the shipment will take place.
Delivery costs may depend on volume and weight of the shipment and can have a minimum standard cost of 4,99 € for the national deliveries (Italy).
M.G.M. s.p.a may apply discounted delivery fees as well as the delivery-free service to support commercial activities, describing the new delivery conditions into the web site and during the order check out.
Deliveries in Italy take approximately 2 – 3 working days from the date of shipment, and 3 – 5 working days to countries within the European Union. While for deliveries to countries outside the EU, the average is 5 – 7
working days from the date of shipment. Shipments are made from Mondays to Fridays. The customer will be informed by email if there is any change to the above timing.

 

Duty and import taxes

The products are not subject to any duty or import tax if sold and delivered to Italy or any other country within the European Union.
For deliveries made to countries outside the European Union, the products could be subject to duty and/or import taxes according to the product and country of delivery. There is no means we can foresee which and what fees could be requested for custom clearance. Kindly refer to your local customs office for more information.
In all cases, fees arising from import taxes and/or duty will be due by the customer.

 

Right of withdrawal

The Customer has the right to withdraw from the purchase, without giving any reason, within 14 working days from the day the purchased products are delivered.
The right of withdrawal can be expressed by email within the above period. The customer will have to pay the return shipment costs. In order to perform the right of withdrawal, the product has to be returned undamaged, exactly how it has been delivered, in its original packaging and after having received confirmation from M.G.M. s.p.a
The goods have to be shipped back by prepaid Insured Postal Package Service to M.G.M. S.p.A. Via Trento e Trieste 112/c 31050 Cavasagra di Vedelago (TV) ITALY.
M.G.M. s.p.a will refuse any package shipped freight collect.
Reimbursement of the returned product, at the invoiced amount, will take place within 14 days after receipt of the product directly to the Customer via the payment method use for the purchase.
Any damaged, incomplete, broken or dirty product due to the Customer will not be reimbursed and will in no case give the right to the reimbursement of the full amount of the purchased product.
In case the return is due to an error committed by M.G.M. s.p.a, all shipment fees will be paid by the seller, in all other cases shipment fees will be paid by the buyer.